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Overview
Overview
The previous storage and backup solution could no longer scale to meet growth capacities and remote access. In addition to being past its support life- cycle, it also required significant manual intervention to maintain the office's day-to-day operations. This resulted in high Operation costs and interruption from the core operations of the job. Multiple solutions and products were needed to cope with various processes like the eventual shipping of offsite backup tapes. A formal archival component for data, email and retired system was also lacking. While dedicated backup solutions and strategies were adopted to backup SQL databases.
The Challenges of Tax Services
Like many small organizations, the Tax Service used IT infrastructure to execute its daily operations. Similar to the other small offices, IT faced the challenge of a legacy system that was unable to meet growth capacities and freedom of secure remote access. The data protection architecture of the infrastructure was only an afterthought. All the data was stored manually to a multiple storage drives which was time consuming and in efficient
“It took us several hours to maintain the systems, do routine checkups & resolved the backups issues” says an Infrastructure Support Officer.
The Tax services has to maintain and process the data of over 5000 Clients. The main concern of the organization was the reliability of the backup solution and its ability to access the system remotely and accommodate the continuously increasing workload.
The AyNuX Solution
With our NAS1000 Series solution, the Infrastructure staff has a lot less to worry about. They started small storage of 2-TBs with fully redundancy of RAID 1 and expand as they needed add more storage drives to 20TB. Easier data backups with the click of the bottom backups are reliable and faster The technology reduced the time of backup for approximately 20 TBs of data from 4 hours to 45 minutes. (80% reduction in time)
The number of tools required to manage backup also reduced from numerous to just one; reducing complexity, risk and staff training requirements.
“We continue our routine inspections on the severs since it’s company’s standard procedure but with this solution, it’s simpler and faster” said an IT staff member."
The legacy technology slowed down overall procedures and because of the backup sometimes bled to the next day. However, with our technology the backup process is finished in under 2.5 hours. If run at once, they’re done in just over an hour.
The outcomes
Greater Reliability and Increased Up-time
The Tax Services is providing more and more online services to its clients . It is important that its systems are always up and running. With our complete backup and disaster recovery solution, their services are operational 24/7. Unlike the legacy systems which resulted in disrupted and lost revenue and angry residents, our solution ensures continuity and delivers RTOs and RPOs of less than 15 minutes. Even in the event of a disaster, the Tax Services Infrastructure can be back up and running within minutes.Scalability and Future-proof Infrastructure
NAS1000 Series scale-out configuration is capable of supporting back up of data per node and it can be scaled-out to as much as needed. The office concern about the future growth in data is no longer an issue. If the data grows faster than predicted, then they can simply add in more nodes and not only scale-out the storage capacity but also the performance; thereby reducing the time taken for backup and restore even further.Secure Remote Access
With secure remote access to the NAS1000 all employees have privilege to access the required data remotely from anywhere and continuously supporting their customers.